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Telehealth - video visits


With telehealth video visits, you can meet with your doctor through live video on your computer, smartphone, or tablet — without leaving home.

Video visits are a safe, simple, and convenient way to get the care you need. With video visits, you can:

  • Get great, personalized care without traveling into the clinic.
  • Save time and avoid transportation hassles.
  • See a doctor or clinician from the safety and convenience of your own home.

Similar to an in-clinic visit, during a video visit your doctor may ask you questions, visually examine you for symptoms, and give you important instructions. If needed, your doctor will send prescriptions directly to your chosen pharmacy.

To determine whether a video visit is a good fit for you, and to schedule a visit, please contact your provider's office or our Patient Support Center at 1-800-403-4160.

You will need access to a mobile device that can receive text messages as well as a camera and microphone to join a video visit. 

More information on how to join your video visit and other frequently asked questions can be found in the links below:


Have questions? Call us anytime at 1-800-403-4160 (TTY:711).

 

Note: Video visits are not appropriate for severe or life-threatening symptoms. If you need emergency care, call 9-1-1 or go to the nearest emergency room.