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January 6, 2015

HealthCare Partners Ranked Among Best Medical Groups in Los Angeles County by Consumer Reports

TORRANCE, Calif., (January 6, 2015) – HealthCare Partners Medical Group, a division of DaVita HealthCare Partners,  has been named one of the highest ranking medical groups in Los Angeles County for the second year in a row by Consumer Reports Magazine.  The report was released to the public on January 6, 2015.  In Los Angeles County, HealthCare Partners, based in Torrance, scored an overall ranking of 68, making it one of the highest ranked medical groups in greater Los Angeles.

Consumer Reports teamed up with the California Healthcare Performance Information System (CHPI) to release physician ratings for 170 primary and specialty care physician groups throughout the state. The ratings are featured in a special February 2015 edition of Consumer Reports and are intended to help California consumers choose their physician groups—and ultimately help individuals to select the medical practices and doctors that provide the best quality of care.

 

The ratings were compiled by CHPI (chpis.org), a nonprofit collaborative that administers the nation’s largest system for evaluating and publishing physician group ratings based on the patient’s experience. This is the second year Consumer Reports presents a special insert on 170 California primary and specialty physician groups.

 

Consumer Reports is distributing a special version of the magazine for its subscribers and newsstands in California. The cover will highlight the story “How Does Your Doctor Compare?” and include a 12-page insert with the ratings of physicians’ groups.

 

The physician ratings report is also available at the newly re-launched calqualitycare.org, where consumers can learn about the performance of medical groups, hospitals, nursing homes, and other long-term care facilities in California.

 

The ratings are derived from CHPI’s annual Patient Assessment Survey (PAS), which has been administered for more than a decade in California to measure patient experience with physician groups. The 2014 survey includedmore than 52,000 adult patients across California, 90 percent of whom had commercial health insurance. The findings provide important information from the patient’s perspective about how well physicians communicate with their patients, coordinate medical care, and provide access to routine and urgent care, as well as how patients rate their care overall. The survey also asks patients about their experiences with office staff with the office staff, such as receptionists, and the people who handle billing and insurance-related questions.

 

 

“California primary care and specialty doctors deserve applause for their support in the collection of these data,” said John Santa, M.D., M.P.H., director of the Consumer Reports Health Ratings Center. “Making it public and collaborating with Consumer Reports and CHPI makes it widely available to consumers. They are among the first in the nation to do so.” Dr. Santa adds that sharing performance data among providers is important because it generates conversations among doctors about techniques to improve the quality of care to their patients. “Through our collaboration with Consumer Reports, this will be the second year that the PAS survey data will be widely distributed in print to consumers in California. This increased level of transparency is important as it provides Californians with a trusted source in which to choose doctors and physician groups based on patient assessments of their care.” said CHPI Corp. Board President Tom McCaughey.

 

 Consumers can use this special California Report to see how physician groups line up and to better understand what to expect and ask for at the doctor's office in order to improve their own care and strengthen their relationship with their doctor. The ratings demonstrate that all physician groups had room to improve their patients’ experiences, and that experiences vary significantly based on which physician group they go to.

 

 “HealthCare Partners is very proud to be recognized once again for the work we do to ensure that our patients receive all the benefits of coordinated care,” said Dr. Dinesh Kumar, chief medical officer of HealthCare Partners. “This honor affirms our patient-centered coordinated approach to care and all that it does to keep our patients healthy.”

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About HealthCare Partners  

HealthCare Partners, LLC, a division of DaVita HealthCare Partners, manages and operates HealthCare Partners Medical Group in California along with organizations in Nevada, Florida, Arizona, and New Mexico. HealthCare Partners Medical Group been recognized by health plans and business groups for medical leadership, the high quality of medical care delivered, operational effectiveness, and high rates of patient satisfaction. With more than 1,800 employed and affiliated primary care physicians and more than 4,500 employed and contracted specialists, HealthCare Partners cares for patients in Los Angeles, Long Beach, South Bay, the Pasadena/San Gabriel Valley area, the San Fernando and Santa Clarita Valleys, and Orange County. In addition to primary care doctors’ offices, HealthCare Partners provides medical services through urgent care centers, and offers a wide variety of support programs such as 24-hour telephone support, electronic medical records, free or low-cost health education classes, and special programs for chronic conditions. For more information, please visit www.healthcarepartners.com

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Contact Information 
Robert Klein
(310) 630-4126
rklein@healthcarepartners.com